Privacy Policy

1. Information we collect

• Account data: name, email, password hash, and profile details you provide.
• Billing data: subscription plan, invoice history, and limited payment metadata. Card numbers are processed by Stripe and are not stored in our systems.
• Content and workspace data: uploaded assets, metadata, tags, policy rules, and usage analytics.
• Technical data: IP address, browser, device type, and service logs used for reliability and security.

2. How we use your information

• Provide and improve VideoPayout services.
• Authenticate users and secure accounts.
• Process subscriptions, invoices, and service notifications.
• Prevent abuse, fraud, and unauthorized access.
• Provide customer support and respond to requests.

3. When we share information

We do not sell personal data. We share limited information only when needed to operate the service, including:

• Infrastructure and cloud providers that host our platform.
• Payment providers for subscription and billing operations.
• Legal or regulatory authorities when required by law.

4. Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it.

5. Security

We use administrative, technical, and organizational safeguards to protect information. No internet system is perfect, but we work to reduce risk and respond quickly to security incidents.

6. Your choices and rights

• Update your profile and account settings in the dashboard.
• Request account deletion or data export by contacting support.
• Control billing preferences and auto-renew settings from Billing.

7. Cookies and analytics

We use cookies and similar technologies for authentication, preferences, security, and analytics. You can control cookies in your browser settings, though some features may not work as expected if cookies are disabled.

8. Changes to this policy

We may update this policy to reflect product or legal changes. We will post the updated version on this page and update the “Last updated” date.

9. Contact us

For privacy questions, email support@videopayout.com.